Reference

Privacy Policy for Your Wallet Data

Clear data handling lets you open your account with less friction: our Privacy Policy explains what we collect when you use DANA, OVO, GoPay or QRIS, how cookies…

DANA data explainedOVO and GoPay recordsQRIS receipt handlingCookie controlsProfile privacy path
sintoto Privacy Policy for Your Wallet Data
PRIVACY CONTACTS

Contact Paths for Policy Requests

Privacy requests should not wait behind game or wallet questions, so we route them through clear support paths.

Live chat privacy queue Start with live chat between 10:00 and 02:00 WIB when you need a fast…
Account form path Open Account > Profile > Privacy Request after login, choose access, correction or deletion…
WhatsApp callback window If chat needs extra identity checks, we can move you to a WhatsApp callback…
HANDLING STANDARDS

How sintoto Protects Session Data

Your data flow is checked at the same points you touch the account: opening, wallet activity, device change, live table entry and support contact.

Account opening data

We use your account name, phone number and login credential records to create the profile, send security alerts and match…

Payment rail records

DANA, OVO, GoPay and QRIS records are handled as transaction references, receipt codes and status checks.

Cookie choices

Cookies remember login state, language choice and device signals.

Session safety

When you enter Dragon Tiger, Royal Fishing or Tennis Betting, we keep session time, device type and account ID so…

Retention handling

Wallet, security and support records stay only as long as needed for account operation, fraud checks, dispute handling or legal…

Correction requests

Use the privacy form when your phone number, display name or wallet reference is wrong.

Privacy Policy Answers Before You Join

These answers focus only on the Privacy Policy and the data choices you may want before opening an account. If you need a personal answer, use live chat during support hours or the profile privacy form after login. We may ask you to confirm your phone number, recent QRIS reference or other account detail before we discuss private data.

We use your phone number to secure account access, send login checks and confirm privacy requests. If you ask for a data copy or correction, that number helps us avoid sending details to the wrong person.

We share only the payment data needed to process, match or check a transaction, such as receipt codes and status results. We do not ask payment partners for your wallet app password or private PIN.

Yes. Go to Account > Profile > Privacy Request and choose correction. We may ask for phone verification or a recent wallet reference before changing profile data, payment labels or contact details.

Cookies keep your login state, language setting and device signal so the account recognises you. You can clear them in your browser settings, but you may need to log in again afterward.

We keep account ID, session time, device type and activity references tied to the round or room. This helps with security checks, dispute handling and privacy requests about your own session trail.

You can ask through the privacy form, and we will confirm what can be removed where local law permits. Some wallet, security or dispute records may need retention before deletion.

Our support team receives the request first, then routes sensitive cases to account-security staff. You can use live chat from 10:00 to 02:00 WIB or the profile form at any time.